We are looking to support our reception team with immediate effect or by arrangement:

Deputy Reception & Reservations Manager (m/f/d) full-time

You are the calling card of our hotel: always friendly and with a smile on your lips, you are able to give our guests an exceptional experience before, during and after their vacation.

Your tasks include:

Supporting the reception manager in all areas
Confident handling of correspondence and telephone inquiries
A warm welcome to our guests
Check-In and Check-Out with collection and invoicing
Comprehensive information for guests (directions, hotel services, hiking recommendations, route descriptions, etc.)
Courteous handling of guests’ wishes and needs
Completion of all work at the reception desk

Your profile:

You enjoy dealing with guests and are always friendly
As a strong team player, you maintain a fair and friendly relationship with all colleagues and trainees
You already have at least 1 year of experience at a hotel reception desk or are a trained hotel specialist
A sense of responsibility and reliability are a matter of course for you
Your appearance is well-groomed and you have very good manners
You have a very good command of written and spoken German, any other language is an advantage
You are confident in using the common MS Office programs
You have already worked with a reservation system (PMS), e.g. Protel

What we offer:

familiar working atmosphere in a motivated team
Flat hierarchies
Electronic time recording system
28 – 30 vacation days as well as vacation and Christmas bonuses
Full-time: 5-day week, no part-time or night shifts, regular working hours
Permanent position all year round
Sunday and public holiday bonuses
Further training opportunities
Free use of the employee car park
Travel allowance
Free use of the fitness room at certain times
Staff catering
Accommodation options
Job bike

We look forward to receiving your application!

We will be happy to answer any further questions you may have on the phone: 07652/1290

Please send us your detailed application documents with CV and details of your next possible starting date by e-mail or by post to the attention of Ms Claudia Meisinger:

Hotel Kesslermühle
Claudia Meisinger
Erlenbruckerstr. 45
79856 Hinterzarten

Would you like to find out more about our hotel?

Warm hospitality combined with traditional luxury – discover what sets us apart and why we are passionate about being hosts.